Privacy
Policy.

1. Introduction

This Privacy Policy applies to all users of BrilliantNode, including visitors to our website, registered users, and subscribers to our paid plans. By using our Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.

We are committed to transparency about our data practices. We do not sell your personal information to third parties, and we only collect data that is necessary to provide and improve our services.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the information provided at the end of this document.

2. Information We Collect

We collect several types of information to provide, maintain, and improve our Service. The information we collect falls into the following categories:

Information You Provide Directly:

• Account Information: When you create an account, we collect your name, email address, username, and password.
• Profile Information: Any additional information you choose to add to your profile, such as a profile picture or bio.
• Payment Information: If you subscribe to a paid plan, we collect billing information including credit card details, billing address, and transaction history. Payment processing is handled by secure third-party payment processors.
• User Content: Content you create, upload, or publish using our platform, including websites, images, text, code, and other materials.
• Communications: Messages, feedback, and support requests you send to us through email, contact forms, or customer support channels.

Information We Collect Automatically:

• Usage Data: Information about how you use our Service, including pages visited, features used, actions taken, and time spent on the platform.
• Device Information: Information about the device you use to access our Service, including device type, operating system, browser type, browser version, and unique device identifiers.
• Log Data: Server logs that include your IP address, access times, browser type, referring/exit pages, and other diagnostic data.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and store certain information (see Section 4 for more details).

Information from Third Parties:

• Analytics Providers: We receive aggregated usage and performance data from analytics services to help us understand user behavior and improve our platform.
• Payment Processors: We receive confirmation of successful payments and limited transaction data from our payment processing partners.

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery and Operation:

• Provide, operate, and maintain the BrilliantNode platform
• Enable you to create, edit, and publish websites
• Process and fulfill your subscription and payment transactions
• Host and deliver your published websites to visitors
• Authenticate your identity and manage your account

Communication:

• Send you service-related notifications and updates
• Respond to your inquiries, questions, and support requests
• Send you promotional materials and newsletters (with your consent)
• Notify you about changes to our Service, policies, or terms

Improvement and Development:

• Analyze usage patterns to improve our platform and user experience
• Develop new features and functionality
• Conduct research and testing to enhance our services
• Monitor and analyze trends, usage, and activities

Security and Compliance:

• Protect against fraudulent, unauthorized, or illegal activity
• Detect and prevent security incidents and abuse
• Comply with legal obligations and enforce our Terms of Service
• Resolve disputes and troubleshoot technical issues

Legal Basis for Processing (for users in jurisdictions requiring this):

We process your personal information based on: (a) your consent, (b) the necessity of performing our contract with you, (c) our legitimate business interests in operating and improving our services, and (d) compliance with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. A cookie is a small text file stored on your device that helps us recognize you and remember your preferences.

Types of Cookies We Use:

• Essential Cookies: These cookies are necessary for the Service to function properly. They enable core functionality such as authentication, security, and session management. You cannot opt out of these cookies.
• Functional Cookies: These cookies remember your preferences and settings to provide a more personalized experience, such as your language preferences or editor settings.
• Analytics Cookies: These cookies help us understand how users interact with our Service by collecting anonymized usage data. This information helps us improve our platform.
• Performance Cookies: These cookies collect information about how our Service performs, helping us identify and fix issues to ensure optimal performance.

Managing Cookies:

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete cookies that have already been set. However, please note that if you disable essential cookies, some features of the Service may not function properly.

For more information about cookies and how to manage them, visit your browser's help documentation or visit www.allaboutcookies.org.

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

Service Providers:

We work with trusted third-party service providers who assist us in operating our platform, processing payments, hosting infrastructure, providing analytics, and delivering customer support. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Published Content:

Websites and content you choose to publish through BrilliantNode are made publicly available on the internet and can be accessed by anyone. Please be mindful of what information you include in your published websites.

Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as court orders, subpoenas, or government regulations. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers:

If BrilliantNode is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Consent:

We may share your information for any other purpose with your explicit consent.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically, we retain:

• Account Information: For the duration of your account, plus a reasonable period after account closure for legal and business purposes
• Payment Records: For at least seven years to comply with financial and tax regulations
• User Content: Until you delete it or close your account, after which it may be retained in backup systems for up to 90 days
• Usage and Analytics Data: In aggregated, anonymized form indefinitely for research and improvement purposes
• Support Communications: For up to three years to maintain quality of service and resolve disputes

When we no longer need your personal information, we will securely delete or anonymize it. Some information may remain in backup systems or archives for a limited time before final deletion.

7. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

• Encryption of data in transit using industry-standard SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data centers with physical and network security
• Regular security training for our staff
• Monitoring and logging of system access and activities

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security practices and promptly address any security incidents.

If we become aware of a data breach that affects your personal information, we will notify you in accordance with applicable laws and take appropriate steps to mitigate any harm.

8. Your Rights and Choices

You have certain rights regarding your personal information. Depending on your location and applicable laws, these rights may include:

Access and Portability:

You have the right to request access to the personal information we hold about you and receive a copy of it. You can also request that we provide your information in a structured, commonly used, and machine-readable format.

Correction:

You have the right to request correction of inaccurate or incomplete personal information. You can update most of your account information directly through your account settings.

Deletion:

You have the right to request deletion of your personal information, subject to certain exceptions such as legal retention requirements. You can delete your account at any time through your account settings, which will remove your personal information from our active systems.

Opt-Out of Communications:

You can opt out of receiving promotional emails from us by clicking the "unsubscribe" link in any marketing email or by updating your communication preferences in your account settings. Please note that you cannot opt out of service-related communications, such as account notifications or important updates about the Service.

Withdraw Consent:

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Object to Processing:

You may have the right to object to certain types of processing of your personal information, particularly for direct marketing purposes or processing based on legitimate interests.

Exercising Your Rights:

To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within a reasonable timeframe and in accordance with applicable laws. We may need to verify your identity before processing your request.

9. Third-Party Services and Links

Our Service may contain links to third-party websites, services, or integrations that are not owned or controlled by BrilliantNode. We are not responsible for the privacy practices or content of these third-party services.

When you use third-party integrations or click on third-party links, you may be directed to their websites or services, which have their own privacy policies. We strongly encourage you to review the privacy policies of any third-party services you interact with.

Examples of third-party services include:

• Payment processors for handling subscription and billing
• Analytics providers for tracking usage and performance
• Content delivery networks for hosting and serving your websites
• Customer support tools
• Any external services you choose to integrate with your websites

BrilliantNode is not liable for the privacy practices or content of third-party services. Your interactions with these services are governed by their respective privacy policies and terms of service.

10. Children's Privacy

BrilliantNode is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you are under 18, please do not use our Service or provide any personal information to us.

If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately using the information in Section 13, and we will take appropriate action.

11. International Data Transfers

BrilliantNode operates in Canada, and your information may be stored and processed in Canada or other countries where we or our service providers maintain facilities. If you are located outside of Canada, please be aware that information we collect may be transferred to and processed in Canada and other jurisdictions.

These countries may have data protection laws that are different from the laws of your country. However, we take steps to ensure that your personal information receives an adequate level of protection wherever it is processed.

When we transfer personal information from the European Economic Area (EEA), the United Kingdom, or Switzerland to other countries, we implement appropriate safeguards such as standard contractual clauses approved by the European Commission or rely on adequacy decisions where applicable.

By using our Service, you consent to the transfer of your information to Canada and other countries for the purposes described in this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service features. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on this page with a new "Effective Date"
• Sending notice to the email address associated with your account
• Displaying a prominent notification within the Service

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

If you do not agree to the updated Privacy Policy, you should discontinue use of the Service and may close your account.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry as quickly as possible, typically within 30 days. For requests related to your personal information rights, we may need to verify your identity before processing your request.

If you are located in a jurisdiction with a data protection authority, you also have the right to lodge a complaint with the relevant supervisory authority if you believe we have not addressed your concerns adequately.